Our Culture

There exists a friendly and respectful rapport from ourThere exists a friendly and respectful rapport from our first-line managers to the operational staff in ACE. This creates a healthy and friendly work environment in every sphere of the company. The hierarchies are in place solely for functional purposes. There’s no huge discrepancy in morale between higher level executives and lower level employees. We are a family here at ACE. Everything is conducted in an amicable and professional manner. first-line managers to the operational staff in ACE. This creates a healthy and friendly work environment in every sphere of the company. The hierarchies are in place solely for functional purposes. There’s no huge discrepancy in morale between higher level executives and lower level employees. We are a family here at ACE. Everything is conducted in an amicable and professional manner.

There exists a friendly and respectful rapport from ourThere exists a friendly and respectful rapport from our first-line managers to the operational staff in ACE. This creates a healthy and friendly work environment in every sphere of the company. The hierarchies are in place solely for functional purposes. There’s no huge discrepancy in morale between higher level executives and lower level employees. We are a family here at ACE. Everything is conducted in an amicable and professional manner. first-line managers to the operational staff in ACE. This creates a healthy and friendly work environment in every sphere of the company. The hierarchies are in place solely for functional purposes. There’s no huge discrepancy in morale between higher level executives and lower level employees. We are a family here at ACE. Everything is conducted in an amicable and professional manner.There is an environment of transparency in every level of the organization. Employees and executives alike are held to a standard of total accountability. The Human Resource department works very hard to maintain this environment. We believe the key to a healthy and professional workplace is complete transparency. We hold ourselves to the highest level of standard in this regard.

We truly consider our entire staff to be a second family. Many of our employees spend a considerable amount of their time in the workplace. So, making sure to always treat them as if they are spending that time with family members is essential. Birthday celebrations, surprise parties, friendly competitions etc. are held regularly to lift employee spirits. Our purpose is to provide our employees with a positive work environment so they can provide the very best service for the customers.

Our first priority is our customers. Every employee at ACE adheres to this philosophy. Creating a functioning and positive environment benefits our customers greatly. The support staff at ACE are very capable and helpful in their roles. Customers can find a solution to every requirement and query thanks to the support staff. A healthy work environment provides our staff with the right tools to better serve the customers.

We take the mental health of our employees incredibly seriously. In this age of constant change and hectic workload, working in the freight forwarding industry can be overwhelming. That’s why we consider the issue of mental health to be of paramount importance. Regular mental health checkups are offered to all of our employees. A psychologist is always on call in our facilities to respond to any mental health emergencies.